We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your details when you use our services or website.

1. Information We Collect We collect information necessary to provide our handyman services and communicate with you, including: Contact Information: Your name, phone number, email address, and home or work site address. Service Details: Photos, descriptions, or measurements of the repair and maintenance work required. Financial Details: Invoices, quotes, payment history, and billing preferences. Website Data: Technical logs, IP addresses, or cookies collected automatically when you browse our website.

2. How We Use Your Information We use your information strictly for business and operational purposes, including: Scheduling bookings, responding to inquiries, and providing accurate quotes. Travelling to your property to perform repairs and maintenance. Processing payments and managing financial records. Sending business updates or promotional offers (only if you have opted in).

3. Information Sharing and Disclosure We respect your data and do not sell, rent, or trade your personal information. We only share your data with trusted third parties under the following circumstances: Subcontractors or Assistants: If another professional is required to assist with your job, we will share necessary site and contact details. Software Providers: Secure platforms we use for invoicing, accounting, and scheduling bookings. Legal Obligations: If required by Australian law or to protect our legal rights.

4. Storage and Security We take reasonable steps to keep your personal data secure from unauthorised access, loss, or misuse. Your information is stored digitally using password-protected trade software and secure cloud devices.

5. Your Rights and Access You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete inaccurate or outdated information at any time.

6. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact us through our email whittakershandyman@gmail.com.au